- Do the modules work offline?
- Yes. The probe, the hub and Risk Manager run inside your network with no internet access, and the license is checked offline. Only the threat-intelligence module of Risk Manager + CTI queries external sources: it is off by default and sends only the scope you confirm (your organization's names and domains).
- Where does the data of our sites go?
- Nowhere: inventory, maps and risk analyses stay in your installations. The ultrametrix.fr portal keeps only your account, your organization, your licenses and your requests, never any industrial site data.
- How do updates work?
- Each version is published in your space with its notes and its SHA-256 hash; for a network without internet access, a manifest file is imported by hand. Before updating, the umx backup command saves your data, encrypted.
- Can we change offer during the year?
- Yes. Moving to a higher offer opens a new twelve-month term from the day of the change, with no proration: the former license is revoked and the new one issued at once.
- How do we cancel?
- From your space, at any time. Cancellation takes effect at the end of the current annual period: the license stays valid until then, after which the paid features lock. Explorer's passive mapping keeps working.